![](\"http:\/\/www.digitalmusicnews.com\/wp-content\/uploads\/2015\/12\/tunecore_logo.jpg\"){kind=logo}
This is the notice that received via e-mail, the customers of the online platform Tunecore which represents thousands of artists in the music industry for distribution, publishing, promotion and other activities that are relevant to the musical products. <\/p>\n
“Dear TuneCore Customer,<\/p>\n
We greatly value your business and respect the privacy of your information, which is why we are writing to let you know about a data security breach that may have resulted in unauthorized access to some of our customers\u2019 personal data and account information.<\/p>\n
We recently discovered suspicious activity on TuneCore\u2019s servers in November, and that on November 17th<\/sup> an individual illegally collected information from our servers. \u00a0We are actively working with law enforcement to investigate this unlawful act, and we have retained a leading cybersecurity firm to help prevent this from happening again.<\/p>\n It\u2019s possible that the attacker may have had access to some of our customer data. \u00a0The data on the compromised servers included: customers\u2019 names, addresses (if you\u2019ve shared that information with TuneCore), email addresses, TuneCore account numbers, and protected TuneCore passwords. In addition, for those customers who provided us with billing information, the servers stored: billing addresses; the last 4 digits of credit card numbers and their expiration dates, bank names and the last 4 digits of bank account numbers and the last 4 digits of bank routing numbers, and the name and address associated with the bank account on file. Full financial account information is never stored with TuneCore.<\/p>\n Although TuneCore passwords were stored in a protected form, it is possible for a determined hacker with sufficient time, using advanced computing tools, to recover those.\u00a0 Therefore, in an abundance of caution, we have invalidated your current TuneCore password, and are requesting that you log in to your TuneCore account as soon as possible<\/a> to set a new password<\/a> following the steps outlined below. You should also change your password on any other accounts or websites that share your previous TuneCore password.<\/p>\n TuneCore takes data security very seriously, especially the security of our customers\u2019 personal information.\u00a0 TuneCore already had in place a number of security measures, including: manual review of all requests for payment, restricting access to our main website and protecting account passwords.\u00a0 We are also working to further enhance our network and software security, and will continue to do so in the weeks and months ahead.<\/p>\n